PRIVACY POLICY
Thank you for choosing to be part of our community at RGAM Transportation LLC (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our privacy policy or our practices with regards to your personal information, please contact us at info@RGAMTransportation.com.
When you visit our website rgamtransportation.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain what information we collect, how we use it, and what rights you have in relation to it.
This privacy policy applies to information collected through our website and related services.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- DO WE USE GOOGLE MAPS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS POLICY?
- HOW CAN YOU CONTACT US ABOUT THIS POLICY?
- SMS TERMS OF SERVICE
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when registering at the Services, expressing an interest in obtaining information about us or our products and services, participating in activities on the Services, or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:
Publicly Available Personal Information. We collect first name, maiden name, last name, and nickname; email addresses; and other similar data.
Personal Information Provided by You. We collect financial information, including credit card number, purchase history, invoices, passwords, and other similar data.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a third-party account, such as your Google or Facebook account, we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
- To manage user accounts. We may use your information for the purposes of managing your account and keeping it in working order.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law.
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations, suspected fraud, threats to safety, or illegal activities.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Policy.
5. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
This website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.
By using our Maps API implementation, you agree to be bound by Google’s Terms of Service.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements. No purpose in this policy will require us to keep your personal information longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible, we will securely store your personal information and isolate it from further processing until deletion is possible.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to the minor’s use of the Services.
If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete that data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@rgamtransportation.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are a resident of the European Economic Area and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. You can find their contact details here.
If you have questions or comments about your privacy rights, you may email us at info@RGAMTransportation.com.
Account Information
If you would like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, or comply with legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking the unsubscribe link in our emails or by contacting us using the details provided below.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers, some mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes and the names and addresses of those third parties.
If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you may request removal of unwanted data that you publicly post on the Services. Please contact us using the information below and include the email address associated with your account and a statement that you reside in California.
11. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be identified by an updated “Revised” date and will become effective as soon as it is accessible.
If we make material changes to this Privacy Policy, we may notify you by prominently posting a notice of the changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently so you remain informed about how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at info@rgamtransportation.com or write to:
RGAM Transportation LLC
13. SMS TERMS OF SERVICE
By opting into SMS communications from RGAM Transportation LLC through our website, reservation forms, phone communications, or other methods, you consent to receive text messages related to our transportation services.
These messages may include:
- Reservation confirmations
- Chauffeur arrival notifications
- Pickup and airport coordination
- Schedule updates and trip reminders
- Customer support communications
- Account and booking notifications
Message frequency may vary depending on your reservations and service activity. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at 480-426-0266 or info@rgamtransportation.com.
We do not sell or share your mobile information with third parties for marketing purposes.
For additional information about how we collect and use your information, please review this Privacy Policy.